​The Practice aims to deliver the highest standard of clinically effective patient care in a manner which respects your dignity, privacy, and individuality within the resources available. We will continually improve services, concentrating on prevention as well as treatment. Your doctors, nurses and all the other members of the primary healthcare team will always do their best for you but they need your support to provide the best care for all patients. 
Please show your support by following these simple guidelines:

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• Please treat your doctor and their staff, as you would expect to be treated by them – with politeness and respect.

• Please remember to cancel appointments you cannot attend or no longer need – someone else might be waiting.

• Please do not expect a prescription every time you visit the doctor – good advice is often the best treatment.

• Please request your repeat prescriptions in good time – this will avoid delays.

• Please remember that basic health information and advice is available elsewhere – for example, your local pharmacist or NHS Direct.

Your cooperation in helping us to help you will enable us to provide the best possible service to all our patients.  The practice operates an equality policy and does not discriminate on the grounds of race, gender, social class, age, religion, sexual orientation, appearance, disability or medical condition. 

 

This practice operates a zero-tolerance policy in respect of inappropriate behaviour by patients (or any persons accompanying them). Violent, abusive or threatening behaviour, including verbal, where any person present has feared for his or her safety, may lead to the police being called and removal from the practice list.